Service Blueprint Canvas

FREE

The Service Blueprint Canvas is a design model for the touch points, activities, support processes, and necessary tools of a service concept. It considers the different stages of the customer path.

The model helps understand the functional and technological demands of the service moments on the targeted customer path.

SKU: JSKU00024 Category:

Description

The Service Blueprint Canvas is intended as a tool for:

  • service designers,
  • service managers,
  • service leaders,
  • process owners,
  • process managers,
  • process developers,
  • production managers,
  • customer leaders,
  • customer managers, and
  • customer service process developers.

 

Download contains
Service Blueprint Canvas in PDF format

The Blueprint Canvas is useful in service design and service lifecycle design, process design, service production design and customer experience design.

Service Blueprint Canvas is part of the Justin CSM Library. The contents and document templates of the CSM Library are the same tried and trusted tools that Justin consultants use in their own client projects.

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